Personal Identification Information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, register for a course, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except if it is for the purpose of course registration or it may prevent them from engaging in certain Site related activities.
1. How we use collected information
Smartcademy may collect and use Users’ personal information for
a. Improve Customers’ Service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
b. Personalise User Experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site
c. Improve Our Website
We may use feedback you provide to improve our products and services.
d. Registration For Our Courses
We may use the information Users provide about themselves when registering for courses. We do not share this information with outside parties except to the extent necessary to provide the service and to abide to any audit requirements by authorities.
e. Distribute E-mails
We may use the email address to send Users information, marketing collaterals and updates pertaining to their course registration. It may be used to respond to their inquiries, questions, and/or other requests. We may also use the email address to send out marketing collaterals. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, they can email us at hello@smartcademy.sg
f. Make Phone Calls
We may use the mobile number given to contact Users for further information to assist them with the claiming of their course fees or updating them on new courses, marketing materials, programs or events that we might have.
2. How We Protect Your Information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
a. Changes To This Privacy Policy
Smartcademy has the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
b. Your Acceptance Of These Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed as your acceptance of those changes.
c. Contact Us
If you have any further enquiries about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us via hello@smartcademy.sg